Last updated: May 25, 2018
The intent of this refund policy is to clarify policies about how Green Tea Productions LLC handles refund requests from customers.
Green Tea Productions LLC stands behind its training programs, and offers a full refund if you don’t believe the program was right for you, provided the refund request is made within 90 days of the purchase date.
To request a refund, please contact:
Please include the following information with your request:
The easiest way to do this is to email a copy of your receipt.
Once the purchase is verified, a refund will be issued to the credit card on file. US refunds usually clear in 3-5 business days, pending reconcilliation between banks. International refunds (outside of the US) typically take 7-14 business days to clear. In order to prevent fraud, Green Tea Productions LLC will not under any circumstances process refunds via cash, check, or wire transfer.
Please note that all refunds will be processed in US Dollar (USD) currency, up to the limit of the original charge. Under no circumstances shall Green Tea Productions LLC be responsible for variations in exchange rate between the US Dollar and other currencies.
Refund requests for Subscriptions or Services are considered by Green Tea Productions LLC on a case-by-case or pro-rated basis, and granted in the sole discretion of Green Tea Productions LLC. In all cases, documented use of the Subscription or Service in question is grounds to decline a refund request.
If you have any questions or concerns about this policy, please contact:
Green Tea Productions LLC