Last updated: September 29, 2016
The intent of this refund policy is to clarify policies about how Green Tea Productions LLC handles refund requests from customers.
Green Tea Productions LLC stands behind its training programs, and offers a full refund if you don’t believe the program was right for you, provided the refund request is made within 90 days of the purchase date.
To request a refund, please contact:
Please include the following information with your request:
The easiest way to do this is to email a copy of your receipt.
Once the purchase is verified, a refund will be issued to your credit card on file. US refunds usually clear in 3-5 business days, pending reconcilliation between banks. Please allow 7-14 business days for international refunds to clear.
All refunds will be given in USD for the amount of USD received at time of purchase. Green Tea Productions LLC is not responsible for changes in currency conversion between initial purchase and time of refund.
Refund requests for Subscriptions or Services are considered by Green Tea Productions LLC on a case-by-case basis, and granted in the sole discretion of Green Tea Productions LLC. In all cases, documented use of the Subscription or Service in question is grounds to decline a refund request.
If you have any questions or concerns about this policy, please contact:Green Tea Productions LLC